Legal

HerbWoman™ Terms & Conditions

Last updated: 15 July 2026

Available in 101 languages

This document applies to all users of herbwoman.com and all associated subdomains. By using this website, creating an account, purchasing products or courses, or participating in the community, you agree to these terms.

These terms constitute a legally binding agreement between you and the relevant operating company as defined below.

1. Operating Companies

HerbWoman™ is operated by two companies registered in Norway. The applicable company depends on the type of service or product:

Salon ASOrganization number: NO921312660MVA

Responsible for: online courses, digital education services, community platform, memberships, certifications, and all digital content.

Falkasete ASOrganization number: NO988195154MVA

Responsible for: physical products including seeds, natural cosmetics, herbal products, and all related product sales and shipping.

Both companies are located at: Skreddarstuva 141, 4160 Finnøy, Norway.

In these terms, “HerbWoman™”, “we”, “our”, or “us” refers to the relevant operating company depending on the context. References to courses, community, and digital services refer to Salon AS. References to physical product sales refer to Falkasete AS.

2. Definitions

“Account” means your personal user account on the website, including login credentials and associated personal and payment information.

“Community” means the HerbWoman™ student and learning community, including community spaces operated through the website and the private HerbWoman™ School community hosted on Askur (askur.world).

“Content” means all text, graphics, images, audio, video, databases, software, course materials, and any other information that appears on or forms part of this website.

“Course” means any online educational program, module, or lesson offered through this website, whether free or paid.

“Goods” means physical products including seeds, natural cosmetics, and any related products offered for sale.

“Membership” means the access level assigned to your account, which determines which parts of the website and community you can access.

“Website” means herbwoman.com and all associated subdomains.

3. Account Registration

3.1 To access courses, community spaces, or purchase products, you must create an account. By creating an account, you confirm that all information you provide is accurate and complete.

3.2 You are responsible for keeping your login details secure. Do not share your account with others. Each person must have their own account.

3.3 If you suspect unauthorized use of your account, contact us immediately through our contact form and change your password.

3.4 When choosing a username, you must not use offensive, misleading, or inappropriate language. You must not impersonate another person or represent yourself as an employee or representative of HerbWoman™.

3.5 We reserve the right to suspend or terminate any account that violates these terms.

3.6 Either you or the relevant operating company may terminate your account. If we terminate your account, we will notify you by email with an explanation, except where we are legally unable to give reasons. On termination, any future or unactivated enrolments and orders are cancelled.

3.7 If you have begun a course paid by installments, terminating or discontinuing your account does not end your obligation to pay the outstanding balance (see sections 6 and 7). Access to course materials and digital content is suspended until any balance is paid in full, and may be reinstated on request once paid.

4. Age Restrictions

4.1 You must be at least 16 years of age to create an account.

4.2 Individuals under 18 years of age may use this website only under the supervision of a parent or legal guardian. Payment information must be provided by or with the permission of an adult.

5. Memberships and Access

5.1 Upon registration, you are assigned a membership level that determines your access to community spaces, courses, and other features.

5.2 Some memberships are granted automatically upon purchase of a course or subscription. Others are assigned based on your registration type.

5.3 Membership access may be time-limited. If your membership expires or your subscription ends, you will lose access to the associated spaces and content. Content you posted in community spaces will remain visible to other members who have access.

5.4 Memberships are personal and non-transferable.

5.5 The HerbWoman™ School community. Enrolling in a HerbWoman™ course, whether paid or free, makes you part of the HerbWoman™ School — a private student community on Askur where you and your classmates can see and support one another. Your enrolment automatically gives you access to the School community and, where you belong to one, to your cohort’s group.

5.6 Within the School community, fellow students can see that you are a classmate and your display name. Everything more — your photo, biography, location, the posts you make, and any visibility across the wider Askur platform or the public internet — is yours to choose and remains off until you turn it on. The School community is private to students and does not make you publicly visible across the wider Askur platform or the public internet unless you choose it.

PART A — Courses and Digital Services (Salon AS)

6. Course Enrollment and Payment

6.1 No part of this website constitutes a contractual offer that you can accept. Your order is an offer that Salon AS may, at its discretion, accept or decline. A legally binding agreement is formed only when you place an order and receive a confirmation email from Salon AS.

6.2 By enrolling in a course, you agree to pay the full course fee, including any installment payments. Installment payments are a method of financing the total fee; they are non-refundable and do not constitute a subscription or a “pay-as-you-use” service. They cannot be canceled because you no longer wish to participate.

6.3 Course materials are delivered in units over a period of up to 24 months, in accordance with your payment schedule. You do not receive access to the entire course at once. If payment is not received, you will not gain access to new materials.

6.4 If you discontinue your participation, you remain contractually obligated to pay any outstanding balance.

6.5 All prices are accurate at the time of publication. We reserve the right to change prices at our discretion. If a price change occurs between placing an order and payment, we will honor the price in effect at the time of the order.

7. Non-Payment

If payment is not received:

7.1 We will send a written reminder with a minimum 14-day payment deadline.

7.2 If payment is still not received, access to course materials will be suspended until all outstanding balances are fully paid. Once paid in full, access may be reinstated upon request.

7.3 Outstanding debts may be transferred to a licensed debt collection agency.

7.4 Interest will be calculated in accordance with Norwegian law on late payment interest (Forsinkelsesrenteloven) at the applicable statutory rate.

7.5 You may also be charged for standard debt collection costs.

7.6 Salon AS reserves the right to enforce this agreement and collect any unpaid amounts through legal means.

8. Cancellation of Course Enrollment

8.1 If you are a consumer within the EEA, you have the legal right to cancel within 14 calendar days from the date of order confirmation.

8.2 To cancel, contact us through our contact form. You may also use the Model Withdrawal Form (Appendix 1).

8.3 If the course has been fully delivered within the cancellation period, the right of withdrawal does not apply.

8.4 If you cancel after the course has started but is not yet complete, you must pay for the portion already delivered. Refunds (if applicable) are processed within 14 days, minus any costs incurred.

8.5 After the 14-day cancellation period, cancellation is not possible and refunds are not provided. By enrolling, you commit to the full course fee even if you wish to withdraw due to dissatisfaction. Exceptions are only granted with written consent from Salon AS.

8.6 Refunds are not provided for failure to complete a course.

9. Certificates, Course Completion & Professional Title

9.1 To receive a certificate, you must enable essential functional cookies and progress tracking in your browser. These are required to verify lesson completion, exam results, and course participation.

9.2 If you disable these technologies, we cannot verify your progress and cannot issue a certificate.

9.3 Completing a HerbWoman™ course provides educational knowledge and practical skills in herbalism and natural formulation. It does not make you a medical doctor, physician, nurse, or any kind of licensed healthcare professional, and it does not constitute a university degree (such as a B.Sc.) unless explicitly stated in writing.

You are not a doctor. Completing this program does not make you a medical or healthcare professional anywhere in the world. The titles “herbalist” and, in Icelandic, “grasalæknir” are, in most countries, not legally protected or regulated titles — and where they are currently unregulated, that can change at any time. You alone are responsible for knowing and following the law where you live.

9.4 The titles “herbalist” and, in Icelandic, “grasalæknir” are, in most countries, not legally protected or regulated titles. This means there is currently no specific law governing who may use them, and a person may use them regardless of formal education.

9.5 At present, Iceland permits the use of the title “grasalæknir” without formal licensing. This is not guaranteed and may change. Any country, including Iceland, may introduce or change regulation of herbal and natural-health titles at any time. If the title “grasalæknir”, “herbalist”, or any equivalent later becomes a protected or regulated title in your country, you must comply with the new legal requirements. The HerbWoman™ certificate does not, by itself, grant any protected, licensed, or regulated status.

9.6 Regardless of where you live, you must never present yourself as a medical doctor, physician, or licensed healthcare professional. You must always make clear to clients and the public that you are a herbalist and natural-health practitioner — not a doctor — and that your guidance is educational and does not replace medical care.

9.7 It is solely your responsibility to verify and comply with the laws applicable to herbal practice, the use of any title, and the offering of herbal consultations in your own country or region. These laws vary widely between countries and may change over time.

9.8 HerbWoman™ (Salon AS) accepts no liability for how you choose to describe yourself, the title you use, or any consequence of practising, advising, or trading outside the laws that apply to you.

9.9 Live class attendance (cohort courses). Some courses are taught as cohorts with scheduled live classes. For these courses, you must attend at least 70% of the scheduled live classes for that course, measured per course, in order to complete the course and receive your certificate. Live attendance is required because part of the learning — including tasks and exercises worked through together — takes place in the meetings themselves. Recordings are provided so you can review or catch up on a class, but watching a recording does not, on its own, count towards the 70% live-attendance requirement. Self-paced (evergreen) courses that have no scheduled live classes are not subject to this requirement.

10. Subscriptions

10.1 Some services are offered as ongoing subscriptions (such as the PhytoArtisan™ Lab). Subscriptions renew automatically at the interval specified at the time of purchase.

10.2 You may cancel a subscription at any time. Cancellation takes effect at the end of the current billing period. No refunds are provided for partial billing periods.

10.3 Upon cancellation, your access to subscription content will end when the current period expires.

PART B — Physical Products (Falkasete AS)

11. Product Orders

11.1 Product listings include descriptions, pricing (inclusive of VAT where applicable), and availability information.

11.2 Orders are placed by adding products to the cart, entering delivery and payment details, and confirming the order. You can review and correct your order before final submission.

11.3 Your order is an offer that Falkasete AS may accept or decline. The contract is formed when you receive an email confirmation of your order.

11.4 All prices are shown in euros (EUR) and include VAT unless otherwise stated. Shipping costs are calculated at checkout.

11.5 Accepted payment methods: Visa, MasterCard, PayPal, Apple Pay, and bank transfer. Charges are made upon dispatch.

11.6 For business customers, invoices are due within 14 days unless otherwise agreed. Ownership of goods remains with Falkasete AS until full payment is received.

12. Shipping and Delivery

12.1 We ship to EU/EEA countries and the United Kingdom.

12.2 Estimated delivery time is shown at checkout.

12.3 For consumers, risk transfers upon delivery. For business customers, risk transfers upon handover to the carrier.

12.4 Customers are responsible for local phytosanitary and import compliance. Customs fees and import taxes are the responsibility of the purchaser.

13. Consumer Right of Withdrawal (Products)

13.1 If you are a consumer within the EEA, you have the right to withdraw from a product purchase within 14 days of delivery without providing any reason.

13.2 To withdraw, contact us through our contact form with a clear withdrawal statement. You may also use the Model Withdrawal Form (Appendix 1).

13.3 Return goods within 14 days of your withdrawal notice.

13.4 Refunds are processed within 14 days of receiving the returned goods or proof of return. Standard delivery costs are refunded. Refunds are issued using the original payment method unless agreed otherwise.

13.5 You are responsible for return shipping costs unless goods were defective or incorrectly delivered.

14. Return Exceptions

The right of withdrawal does not apply to:

14.1 Goods that expire quickly, such as opened seed packets.

14.2 Unsealed goods not suitable for return for hygiene reasons (such as opened cosmetics).

14.3 Custom-made or personalized items.

14.4 For business customers: no statutory withdrawal rights apply. At our discretion, unopened, resalable items may be returned within 14 days with a 15% restocking fee. Return shipping is at the buyer’s expense.

15. Returns Procedure

15.1 Contact us through our contact form with your order number and reason for return.

15.2 Pack items securely and include proof of purchase.

15.3 Label the return with the reference number we provide.

15.4 Ship to: Falkasete AS / HerbWoman™ Returns, Skreddarstuva 141, 4160 Finnøy, Norway.

15.5 Use a tracked shipping service. We are not responsible for items lost in return transit.

16. Product Warranty and Defects

16.1 Consumers are entitled to statutory rights under EU consumer protection law.

16.2 Seeds are guaranteed based on laboratory-tested germination rates until the “sow-by” date printed on the packaging.

16.3 Cosmetics display shelf life or PAO (Period After Opening) information.

16.4 If goods are defective, we will repair, replace, or refund at no cost to you.

16.5 Business customers must report defective goods within 5 working days of delivery. Remedies are limited to replacement or credit.

PART C — Community

17. Community Guidelines

By participating in the community, you agree to:

17.1 Treat all members with respect, regardless of background, language, or experience level.

17.2 Post only content that is relevant to the space topic.

17.3 Not share medical advice as if it were professional diagnosis or treatment. Herbal knowledge is shared for educational purposes only.

17.4 Not promote external businesses, products, or services without permission from the administration.

17.5 Not share copyrighted material belonging to others.

17.6 Not post content that is offensive, discriminatory, threatening, or harmful in any way.

17.7 Not attempt to collect personal information from other members.

17.8 Not use the community to send spam or unsolicited messages.

18. Content You Post

18.1 You own the text, images, and videos you post in the community. By posting content in any community space, you grant HerbWoman™ a non-exclusive, worldwide, royalty-free license to display your content within the community platform.

18.2 We reserve the right to review and monitor all content posted in or sent through the community and our systems. We may retain copies of all such content.

18.3 We reserve the right to remove any content that violates these terms without prior notice.

19. Monthly Challenge — Video and Photo Submissions

The HerbWoman™ Monthly Challenge invites members to submit video or photo content related to a monthly theme.

19.1 By submitting content to the Monthly Challenge, you grant HerbWoman™ International School of Herbal Medicine & Natural Formulation (Salon AS) a non-exclusive, worldwide, royalty-free license to use, edit, and publish your submitted content on our website, social media channels (including but not limited to YouTube, Facebook, Instagram, TikTok, and Pinterest), and in marketing and educational materials.

19.2 You will be credited as the creator whenever reasonably possible.

19.3 You confirm that you are the sole creator of the content you submit. You confirm that no other person appears in your video or photo without their knowledge and consent.

19.4 You may request removal of your content at any time by contacting us through our contact form. Removal will be completed within 30 days. Content already shared by third parties from public platforms cannot be recalled by us.

19.5 We reserve the right to edit submitted content for length, format, or quality. The meaning and context of your content will not be changed.

19.6 Winners are selected based on the number of likes received during the challenge period. The decision is final.

19.7 Prizes (such as seed packages) are shipped to the address provided by the winner. Shipping costs are covered by HerbWoman™. Customs duties or import taxes are the responsibility of the recipient.

20. Moderation

20.1 HerbWoman™ reserves the right to remove content or restrict access to any member who violates these terms.

20.2 Repeated or serious violations may result in permanent removal from the community and suspension of your account without refund.

PART D — General Provisions

21. Intellectual Property

21.1 All content on the website, including but not limited to text, graphics, logos, icons, images, audio, video, databases, course materials, software, and underlying code, is the property of Salon AS, Falkasete AS, or their respective licensors.

21.2 HerbWoman™ and PhytoArtisan™ are trademarks of Salon AS, Norway.

21.3 You may not reproduce, copy, distribute, store, or reuse any content from the website without written permission from the relevant rights holder.

21.4 Limited exceptions apply as provided by the Norwegian Copyright Act.

21.5 Linking to the homepage at herbwoman.com is permitted without prior approval. Deep links to internal pages require written permission.

22. No Medical Advice

22.1 HerbWoman™ is an educational platform. All content provided through courses, community spaces, and the website is for educational purposes only.

22.2 Nothing on this website should be interpreted as medical advice, diagnosis, or treatment. Always consult a qualified healthcare professional for medical concerns.

22.3 The regulatory status of herbal practice varies by country and may change over time. HerbWoman™ does not guarantee that course completion will meet the legal requirements for herbal practice, or for the use of any title, in any specific jurisdiction. See section 9 for your responsibilities regarding professional titles.

23. Privacy and Personal Data

23.1 We process personal data in accordance with the General Data Protection Regulation (GDPR) and Norwegian data protection law.

23.2 The community does not have a public member directory. Other members can only see your name when you choose to post or comment.

23.3 For full details on how we collect, use, store, and protect your personal data, see our Privacy Policy.

23.4 We use cookies and monitoring tools to understand how visitors use our website. You can control cookies through your browser settings. Some features may not function properly without cookies.

24. Disclaimers and Limitation of Liability

24.1 The website is provided “as is” and “as available”. We make no warranty that the website will be free from errors, have uninterrupted access, or meet your specific requirements.

24.2 We are not responsible for the accuracy of content posted by community members.

24.3 We are not liable for any indirect, incidental, or consequential loss or damage arising from the use of the website, its content, or our services, to the fullest extent permitted by law.

24.4 Nothing in these terms excludes liability for death or personal injury caused by negligence, or for fraud.

24.5 For business customers, total liability is limited to the purchase price of the relevant goods or services.

24.6 We are not responsible for delays or non-performance caused by events beyond our control, including but not limited to natural disasters, pandemics, strikes, power outages, or legal restrictions.

25. Communications

25.1 All inquiries, notifications, and requests should be submitted through our contact form.

25.2 Written correspondence may also be sent by post to the relevant company at: Skreddarstuva 141, 4160 Finnøy, Norway.

25.3 Postal notifications are considered received three working days after they are mailed.

25.4 We may send you information about our products and services. If you do not wish to receive such information, you may unsubscribe at any time using the link provided in any email you receive from us.

26. Links to Other Websites

This website may contain links to third-party websites. We assume no responsibility for their content and disclaim all liability for any damage arising from their use. Linking to another website does not imply endorsement.

27. Changes to These Terms

27.1 We reserve the right to update these terms at any time. The current version will always be available on the website.

27.2 Material changes will be communicated by email or website notice where appropriate.

27.3 Continued use of the website after changes are posted constitutes acceptance of the updated terms.

28. Severability

If any provision of these terms is found to be invalid or unenforceable, that provision shall be severed and shall not affect the validity of the remaining terms.

29. Governing Law and Jurisdiction

29.1 These terms are governed by and interpreted in accordance with Norwegian law.

29.2 Consumers may bring claims in Norway or in their EU/EEA country of residence.

29.3 Business customers submit to the exclusive jurisdiction of the Stavanger District Court.

Appendix 1 — Model Withdrawal Form

(Complete and return this form only if you wish to withdraw from a purchase.)

To:Salon AS or Falkasete AS (as applicable)

Skreddarstuva 141, 4160 Finnøy, Norway

Or submit through our contact form.

Product or course name:

Ordered on / received on:

Name:

Address:

Signature:(if submitting on paper)

Date:

I/We hereby give notice that I/We withdraw from my/our contract of sale of the product or course listed above.

Download the Model Withdrawal Form (PDF)

Download form

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This page is available in 101 languages — use the language selector on the website to read it in your language. The downloadable PDF can also be translated with any free document-translation tool of your choice.

FALKASETE AS

Skreddarstuva 141, 4160 Finnøy

NORWAY